Terms and Conditions of Hire
- The renter or rental agreement holder (“The Renter” from now on) must be over 18 years old. The Renter will be responsible for the equipment preservation and they must have completed a hire booking form.
- A full payment is required at the time of pick-up for any rented SUP equipment.
- A charge of £300 is chargeable if the equipment is not returned. Card details will be recorded and then destroyed once the rented equipment is brought back.
- Booking of the equipment, availability check or any other communication can be made through the booking enquiry form at www.surfershardware.co.uk or in person at the point of hire.
- Renter’s personal information will be only used to guarantee a correct service.
- The Renter declares to be in good health required for the practice of this sport. The Renter must always keep in mind our recommendations regarding their level of experience and conditions of the beach.
- The SUP equipment will be picked up by the Renter from the hire point and will be returned to the hire point at the agreed time confirmed with the Hirer (Surfers Hardware – from now on “the Hirer”). Any severe breach of the schedule will be charged with an extra payment of £10 per hour. Return of equipment before the scheduled time will not imply any refund or discount.
- The Hirer is not responsible for any accidents, injuries, or any other damage happened to the Renter or anyone/anything else during the rental period.
- The Renter must take care of the equipment and take the necessary measures to protect it. E.g. not leaving the board facing the sun, not sitting on the board if it is on the beach or rocks.
- The rental does not include fastening belts for car transportation.
- It is totally forbidden to lend, sell or exchange the rented SUP equipment.
- The Hirer could end the rental agreement before the expiry date in the event of severe breach of contract by the Renter in relation to the correct use and care of the equipment. In this event the Hirer would be entitled to take back the rented equipment without any possible claim from the Renter.
- The Renter could extend the duration of the hire period through the previously mentioned ways, before the end of the contract. In this event, the Renter must sign a new hire contract as required by the Hirer.
- The Renter agrees to pay the Hirer the prices specified in the current contract that includes all legally applicable taxes.
- All court costs, resulting from a breach of the obligations stated in this contract will be borne by the Renter.
- The rented SUP equipment will be returned in the same condition as they were given at the time of the hire. Otherwise, the Renter must inform the Hirer about any damage. The following replacement costs are accepted in this contract by the Renter:
BOARDS: Severe deterioration or damage £40. Loss or theft will incur in an extra charge of £300.
LEASHES: Loss or theft will incur in an extra charge of £15. Break or slight deterioration – will not incur in any extra charge as they are consequence of regular usage.
FINS: Break, deterioration or loss, will be valued according to damage £20. In most cases, replacement of the item will be required.
WETSUITS: Break or important deterioration like zips, theft or loss will incur in an extra charge of £40. Partial deterioration – will not incur in any extra charge as they are consequence of regular usage.
PADDLES: Severe deterioration or break, loss or theft will incur in an extra charge of £30
- The customer declares to have read the above conditions and to accept them all.
Acceptance of Risk
The implications for instructors and those self-teaching must ensure a methodology reinforcing that SUP is a paddle sport, the craft capable of travelling distance, not merely a surfboard used within a limited area. Recognise the implications of paddling beyond the narrow limits of swimming, bathing and surfing areas and the risk factors and safe practices required. This may include general levels of preparation, hydration and nutrition, contact with the Coastguard, reporting intentions of departure and return times, launching and landing venues, adequate clothing, carrying of a phone or distress signals.
Basic rights of way and navigation
Rights of way exist for maritime and inland waterways as a means to avoid collision, with other craft, vessels or underwater objects. You should familiarise yourself with these ‘Rules’ in order to avoid conflict and or collision. On inland waterways you should keep to the right when it is safe to do so.
Self-rescue techniques taught/learnt as an introduction to SUPing; paddling assuming a kneeling or sitting position, paddling prone using the hands and advice as to when to use such techniques (strong off-shore winds, broken paddle, strong currents etc) A distress signal can include waving the paddle side to side above the head whilst straddling board or waving arms above head, side to side to attract attention.
Stay with your board
Stay with your board at all times, which is more visible in a rescue situation than a lone swimmer and will provide in most cases an adequate platform of safety.
Don’t underestimate the physicality of the sport
While the initial experience of SUP may appear ‘effortless’, it must be stressed this is a skilful, physical sport the demands of which significantly increase as natural forces intensify i.e. wind, wave action, tidal flow.
On-water sessions must include defined paddling areas (boundaries) understood by paddlers for their safety and others and the overall management of the learning environment. The use of markers, buoys or fixed objects can be used if necessary.
Under water obstructions
Be aware of underwater obstructions in the teaching environment, remove or isolate via the use of a boundary to avoid impact injuries.
Know how to fall
Ensure paddlers know how to fall avoiding falling between paddle and board.
Consideration should be given to instructing children under the age of say 10 years, because of physiological concerns. Short, fun, recreational sessions should however not pose a problem in most children.
A SUP can easily ‘drift’ as a result of wind, tidal flow or combination of all three. Paddlers must learn the value of being focused on their proximity to shore and their immediate surrounds.